Smiles Antwerp
Volgens onze open methodologie behaalde deze kliniek 61.7/100 punten voor transparantie, reputatie, bereikbaarheid van de dienstverlening en digitale zichtbaarheid.
Totaalpositie: #7 van 24 gerangschikte klinieken · Laatst gecontroleerd: 2026-09-08
61.7/100
Posities per ranglijstprofiel
- Totale transparantie en vertrouwen#761.7/100
- Voor expats#661/100
- Voor tandimplantatenniet gerangschikt
- Voor dringende tandheelkundige hulpniet gerangschikt
- Prijstransparantie#744.7/100
- Voor Engelssprekende klinieken#467.7/100
- Voor gezinnen en kinderen#662.8/100
- Slaaptandheelkunde (algehele anesthesie / diepe sedatie)niet gerangschikt
Algehele anesthesie en diepe sedatie
Of de kliniek behandeling onder algehele anesthesie of diepe sedatie documenteert — “slaaptandheelkunde”, waarbij de patiënt slaapt en zich van niets bewust is (de ingreep niet voelt, ziet of hoort). Gewone bewuste sedatie, waarbij de patiënt wakker en aanspreekbaar blijft, telt hier niet mee. Deze gegevens zijn informatief van aard en hebben geen invloed op de transparantiescore.
- ? Algehele anesthesie / diepe sedatie (slaaptandheelkunde) — Niet geverifieerd General anaesthesia or deep sedation is not mentioned on the pages read.
Samenvatting
Kliniek voor orthodontie en mondhygiëne aan de Jan van Rijswijcklaan, de Antwerpse vestiging van een praktijk met vestigingen in twee steden, geleid door Prof. Dr. Maria Orellana, die de Belgische specialistentitel in de orthodontie draagt. Behandeling is beperkt tot orthodontie, aligners, reinigingen en bleken; de kliniek voert haar website in het Engels, Frans en Nederlands, biedt een virtueel consult en een WhatsApp-lijn aan, en beschrijft een eerste afspraak van 60 minuten met een 3D-scan en een schriftelijk financieel voorstel.
Sterke punten
- Informatietransparantie: 20 van de 20 punten.
- Reputatie en reviews: 17.5 van de 20 punten.
- Geen rode vlaggen aangetroffen in openbare bronnen.
Zwakke punten
- Prijstransparantie: 0 van de 15 verifieerbare punten (ontbreekt: prijzen of prijsklassen gepubliceerd; prijs voor gebitsreiniging vermeld; prijs voor vullingen vermeld; prijs voor kronen vermeld; prijs voor implantaten vermeld; prijs voor consult vermeld; prijs voor röntgen / beeldvorming vermeld)
Puntenverdeling
Elk criterium hieronder wordt beoordeeld op basis van openbare bronnen. ✓ geverifieerd: ja · ✗ geverifieerd: nee / niet gevonden · ◐ gedeeltelijk · ? niet geverifieerd (levert 0 punten op, geen negatieve bevinding).
Informatietransparantie
20 / 20
Of basisfeiten over de kliniek — het team, de praktijkruimte, de behandelingen en de locatie — openbaar te verifiëren zijn.
| ✓ | Werkende website aanwezig smiles.vlaanderen answered HTTP 200 on 2026-09-07 with real clinic content in three languages. [s1] | 4/4 |
| ✓ | Namen van tandartsen vermeld Kept true and re-confirmed in a browser on 2026-09-08. The team page the research pass cited (/team-members) was rendered in a browser and still names nobody — its only entry is "Meet Our Clinical Director" over the line "Orthodontist Specialist - Clinical Director", with no name attached, and /team answers HTTP 404 — so the browser sees exactly what the automated verification pass saw. The practitioner the card names is published by the clinic on its home page and its new-patient page, which is where this value is sourced. [s1] [s4] | 3/3 |
| ✓ | Specialisaties van tandartsen vermeld Value re-checked live 2026-09-07 and kept true, with a caveat. The specialty is stated on the team page ("Orthodontist Specialist - Clinical Director") but on an unnamed card; the name appears on the new-patient page, which also calls her "Your Orthodontist". The attribution therefore holds across two of the clinic's own pages rather than on one. [s3] [s4] | 2/2 |
| ✓ | Echte foto's van de kliniek Settled in a browser on 2026-09-08 from the clinic's own Google Business Profile: the lead owner photograph shows this practice's own treatment room at Jan van Rijswijcklaan 60, with its chair, unit and fluted wall. [gmpb] | 2/2 |
| ✓ | Behandelaanbod gepubliceerd The clinic publishes four treatments on its own site, each with its own page: orthodontics, dental cleanings for adults, dental cleanings for children and teeth whitening, plus a dedicated Invisalign section. [s1] | 3/3 |
| ✓ | Duidelijke contactgegevens The contact page publishes the street address, a telephone number, a WhatsApp line and three separate email addresses for general, billing and clinical enquiries; the telephone on the team page matches the Google listing. [s2] | 2/2 |
| ✓ | Engelstalige versie van de website English is the site's default language, with French and Dutch switchers on every page. [s1] | 2/2 |
| ✓ | Adres en kaart gepubliceerd The contact page publishes the street address together with a walking landmark for orientation; the same address is recorded for the practice in the RIZIV/INAMI register. [s2] | 2/2 |
Prijstransparantie
0 / 15
Of patiënten de kosten kunnen inschatten vóór hun bezoek. Gepubliceerde prijsklassen tellen mee; exacte prijzen zijn niet vereist.
| ✗ | Prijzen of prijsklassen gepubliceerd The new-patient page describes a financial proposal handed over at the end of the first consultation and payment plans discussed with a treatment coordinator, but publishes no amount or range; the contact-page FAQ entry "What is the cost for an appointment?" is unfilled placeholder text. [s2] [s4] | 0/3 |
| ✗ | Prijs voor gebitsreiniging vermeld [s2] [s4] | 0/2 |
| ✗ | Prijs voor vullingen vermeld [s2] [s4] | 0/2 |
| ✗ | Prijs voor kronen vermeld [s2] [s4] | 0/2 |
| ✗ | Prijs voor implantaten vermeld [s2] [s4] | 0/2 |
| ✗ | Prijs voor consult vermeld [s2] [s4] | 0/2 |
| ✗ | Prijs voor röntgen / beeldvorming vermeld [s2] [s4] | 0/2 |
Reputatie en reviews
17.5 / 20
Openbare reviewsignalen. De Google-beoordeling wordt bijgesteld met een bayesiaanse a-priori (beoordeling 4,0, gewicht 25), zodat een 5,0 uit een handvol reviews geen 4,8 uit honderden overtreft.
| ◐ | Google-beoordeling (bayesiaans bijgesteld) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.7. The star histogram's weighted mean, 4.722, reproduces the published figure. [gm1] [gmpb] | 5/6 |
| ◐ | Aantal Google-reviews Headline count read on the place page in a browser on 2026-09-08 — the figure the automated channel never returned for this card. The histogram sums to the same figure: 100 five-star, 0 four-star, 1 three-star, 0 two-star and 7 one-star = 108. [gmpb] | 2/3 |
| ✓ | Actualiteit van de reviews Browser 2026-09-08, 8 visible reviews, sort "Most relevant". The newest visible review is three months old; the rest run 10 months to 3 years. [gmpb] | 3/3 |
| ✓ | Kliniek reageert op reviews Browser 2026-09-08, 8 visible reviews, sort "Most relevant": one of the eight carries an owner reply. Recorded as a demonstrated but minimal practice; the most recent critical account is not among the answered ones. [gmpb] | 2/2 |
| ✓ | Geen terugkerende klachten Browser 2026-09-08, 8 visible reviews, sort "Most relevant": one readable critical account, a one-star from a patient paying more than 6,000 euro for a complex Invisalign course who describes the clinic as disorganised, with repeated errors and unprofessional patient care while finding the individual staff personable. A single instance is not a repeated theme. One-star and two-star ratings together are 7 of 108, or 6.5 per cent of the base. [gmpb] | 2/2 |
| ✓ | Geen verdachte reviewpatronen Browser 2026-09-08: histogram 100/0/1/0/7 with a mean of 4.722 against a published 4.7; seven one-star ratings and a three-star stand on the listing, the visible dates run from three months to three years and the accounts describe orthodontic courses of different lengths. No manipulation signature. [gmpb] | 2/2 |
| ✓ | Actieve aanwezigheid op Facebook Browser 2026-09-10: the Antwerp site's own footer links facebook.com/smilesbymaria as its Facebook page. That page posts regularly and is recommended by 92 per cent of 9 reviewers. [s1] [fb1] | 1/1 |
| ✗ | Aanwezigheid op TripAdvisor No TripAdvisor listing found via its search for "Smiles Antwerp" and "Smiles"; the clinic's site does not link to TripAdvisor (checked 2026-10-02). [smiles-antwerp-ta] [smiles-antwerp-ta-2] [smiles-antwerp-ta-3] | 0/0.5 |
| ✓ | Andere reviewplatforms Doctoranytime has a practice page for this clinic at its address, with Prof. Dr. Maria Orellana's booking page; the clinic's own site books through it (checked 2026-10-02). [smiles-antwerp-platforms] | 0.5/0.5 |
Medische infrastructuur
5.5 / 15
Het aanbod aan openbaar gedocumenteerde apparatuur en behandelingen. Dit meet de gedocumenteerde beschikbaarheid, niet de klinische kwaliteit.
| ✓ | Röntgen in de kliniek The new-patient page states that if the patient has no recent X-rays on file, the clinic takes them during the first 60-minute appointment. [s4] | 2/2 |
| ? | CBCT (3D-beeldvorming) The 3D scan the clinic describes is an optical intraoral scan used to build a digital model; cone-beam CT is not mentioned. Left unresolved rather than asserted. | 0/2 |
| ✗ | Implantologie The clinic's own treatment list covers orthodontics, aligners, cleanings and whitening only; implants are not offered. [s1] | 0/2 |
| ✓ | Orthodontie Orthodontics is the clinic's principal field, with Invisalign clear aligners as its declared speciality and a specialist orthodontist leading the team. [s1] [s3] | 2/2 |
| ✗ | Kaakchirurgie The clinic's own treatment list contains no surgical procedure. [s1] | 0/2 |
| ✓ | Kindertandheelkunde The clinic publishes a dedicated page for dental cleanings for children aged 7 to 17 and addresses its Invisalign material to children and teenagers as well as adults. [s1] | 1.5/1.5 |
| ? | Spoedzorg Emergency or same-day care is not documented on the pages read. | 0/1.5 |
| ? | Werkt met internationale patiënten Beyond running the site in three languages, the clinic documents no specific arrangements for international patients. | 0/2 |
Communicatie en service
7 / 10
Hoe eenvoudig het is om contact op te nemen met de kliniek, antwoorden te krijgen en een afspraak te maken — vooral voor internationale patiënten.
| ✓ | WhatsApp / LINE beschikbaar The clinic publishes a "Chat with our team on WhatsApp" line on its home and team pages. [s1] [s3] | 2/2 |
| ? | Reactiesnelheid | 0/1.5 |
| ✓ | Engelssprekend English is the site's default language and the clinic's contact and patient-information material is written in it. [s1] | 2.5/2.5 |
| ✓ | Consult vóór het bezoek mogelijk The clinic offers a virtual consultation alongside in-person booking, and its new-patient page describes what the first consultation covers before any treatment is agreed. [s1] [s4] | 1.5/1.5 |
| ✓ | Duidelijke uitleg van behandelingen The new-patient page explains the first appointment step by step - imaging, diagnosis, financial proposal. Caveat: parts of the same site are still filled with unedited placeholder Latin text, including the FAQ blocks on the contact and Invisalign pages. [s4] | 1/1 |
| ✗ | Gunstige openingsuren Revised after the manual browser check of 2026-09-08, which changed the evidence. The two contradictory opening-hours blocks the verification pass found in the site's delivered HTML the day before are not present in the rendered pages: the home page and the contact page were both rendered and scrolled in a browser and neither shows any opening-hours block at all (nor, incidentally, any of the placeholder Latin the verification pass counted). The only hours the clinic now publishes are on its own Google Business record, and they carry no Saturday and no evening: Monday closed, Tuesday to Friday 09:30-18:30, Saturday and Sunday closed. The Saturday on which the earlier true rested is not published on any channel that renders today. [gmpb] [b1] | 0/1.5 |
Zichtbaarheid in AI en zoekmachines
5.5 / 10
Of de kliniek vindbaar is wanneer patiënten zoeken — ook via AI-assistenten. Gecontroleerd met vaste zoekopdrachten: "best dentist Belgium", "English speaking dentist Belgium", "dental implants Belgium", "emergency dentist Belgium", "Belgium dental clinic for expats".
| ✓ | Genoemd bij: best dentist Belgium The clinic's own domain appears in the results for the canonical city query, captured 2026-09-07. [av1] | 1/1 |
| ✓ | Genoemd bij: English speaking dentist Belgium The clinic's own treatments page appears in the results for the canonical city query, captured 2026-09-07. [av2] | 1/1 |
| ✗ | Genoemd bij: dental implants Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears, which is consistent with a practice that does not offer implants. [av3] | 0/1 |
| ✗ | Genoemd bij: emergency dentist Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears. [av4] | 0/1 |
| ? | Genoemd bij: Belgium dental clinic for expats Query not run in the AI-visibility pass: the expats query was captured only for the first research city of each country, which for Belgium is Brussels. | 0/1 |
| ✗ | Gestructureerde data op de website None of the four pages read carries a schema.org JSON-LD block or equivalent markup. [s1] [s2] [s3] [s4] | 0/1.5 |
| ✓ | Kwaliteit van Google-indexering The clinic's own domain takes ranks 1, 3, 5, 6, 9 and 17 of 20 results for its name plus street and speciality, with the group's other brand site and its booking profiles filling much of the rest (web search 2026-09-07). [giq1] | 2/2 |
| ✓ | Aparte behandelpagina's Each of the four treatments has its own URL under /service/, plus separate Invisalign, philosophy, about and new-patient pages. [s1] | 1.5/1.5 |
De koplopers van de ranglijst in AI-antwoorden
De zoekopdrachten hierboven zijn de eigen controle van deze index. Voor de drie koplopers is er daarnaast een volledige meting: hoe vaak ChatGPT en Gemini ze noemen wanneer een patiënt om een aanbeveling voor een tandarts vraagt.
- #1Winston Dental Clinic10.7 van de 100Bekijk rapport → rapport in het Engels
- #2VIDENT Dental Clinic40.6 van de 100Bekijk rapport → rapport in het Engels
- #3ALC Dental20.6 van de 100Bekijk rapport → rapport in het Engels
Gemeten door Ansmeter, 2026-10-07. Ansmeter is een gelieerde dienst. Zijn cijfer maakt geen deel uit van deze ranglijst en beïnvloedt geen posities — scores veranderen alleen wanneer de openbare gegevens veranderen.
Vergunningen en registraties
Of de kliniek haar exploitatievergunning publiceert, evenals de tandartsen die er werken samen met hun beroepsregistratienummers. Een geverifieerd „niet gepubliceerd” wordt genoteerd als rode vlag; nog niet gecontroleerde gegevens worden getoond als niet-geverifieerd en leiden niet tot puntenaftrek.
Exploitatievergunning van de kliniek: nog niet vergeleken met openbare bronnen — niet-geverifieerd, geen aftrek
Tandartsen en RIZIV-nummers
| Tandarts | Specialisatie | RIZIV-nr. | Opmerkingen |
|---|---|---|---|
| Maria Orellana [reg1] | Orthodontics - RIZIV/INAMI qualification 007, dentist specialised in orthodontics | RIZIV/INAMI 315256-91 | Conventienummer, geen beroepsregistratienummer: België publiceert geen doorzoekbaar register van vergunningen. |
Rode vlaggen
In de openbare bronnen die wij hebben geraadpleegd, zijn geen rode vlaggen aangetroffen.
Gegevens die wij niet konden verifiëren
- Medische infrastructuur: CBCT (3D-beeldvorming)
- Medische infrastructuur: Spoedzorg
- Medische infrastructuur: Werkt met internationale patiënten
- Communicatie en service: Reactiesnelheid
- Zichtbaarheid in AI en zoekmachines: Genoemd bij: Belgium dental clinic for expats
Niet-geverifieerde items leveren 0 punten op, maar gelden niet als negatieve bevinding. Kunt u een ervan onderbouwen, stuur ons dan een correctie.
Contactgegevens
| Website | https://www.smiles.vlaanderen/ |
|---|---|
| Telefoon | +32 3 361 93 93 |
| +32 472 22 38 55 | |
| https://www.facebook.com/smilesbymaria/ | |
| Google Maps | Kaartvermelding |
| Adres | Jan van Rijswijcklaan 60, 2018 Antwerp, Belgium |
De contactgegevens dienen uitsluitend ter identificatie en kunnen wijzigen; controleer ze rechtstreeks bij de kliniek.
Bronnen
| ID | Bron | Wat de bron onderbouwt | Geraadpleegd |
|---|---|---|---|
| s1 | https://www.smiles.vlaanderen/ | The Antwerp clinic's own home page links https://www.facebook.com/smilesbymaria/ from the "Social Media" block of its footer, next to its Instagram account, so the clinic itself claims that page as its Facebook presence. Rendered in a real browser on 2026-09-10. | 2026-09-10 |
| s2 | https://www.smiles.vlaanderen/contact | Contact page: street address, telephone, WhatsApp, three email addresses, second opening-hours block and the unfilled FAQ | 2026-09-07 |
| s3 | https://www.smiles.vlaanderen/team-members | Team page: clinical director and her role, clinic telephone numbers for both sites, WhatsApp line | 2026-09-07 |
| s4 | https://www.smiles.vlaanderen/new-patient | New-patient page: the 60-minute first consultation, 3D scan and X-rays, diagnosis and financial proposal | 2026-09-07 |
| gm1 | https://www.google.com/maps/preview/place/SMILES.Antwerpen+(SmilesB… | Live Google Maps place record: rating, address, telephone, website, business category and pin coordinates | 2026-09-07 |
| fb1 | https://www.facebook.com/smilesbymaria/ | Facebook page "Prof. Dr. Maria Orellana, Orthodontist", 604 followers, recommended by 92 per cent of 9 reviewers, most recent post six days before 2026-09-10, describing orthodontic treatment for adults, adolescents and children. The page publishes the group's Uccle address, Dreve de Carloo 19, 1180, and the smilesbymaria.com site. A Facebook page search for "SMILES Antwerpen" and for "smiles.vlaanderen" returns no separate page for the Antwerp site. Opened while logged in on 2026-09-10. | 2026-09-10 |
| reg0 | https://www.departementzorg.be/nl/zorgaanbod | Flemish Departement Zorg statement of what it recognises and subsidises - no dental practices | 2026-09-07 |
| reg1 | https://webappsa.riziv-inami.fgov.be/silverpages/Home/SearchHcw/?Fo… | RIZIV/INAMI provider record for Maria Orellana: number, specialist qualification in orthodontics, convention status and work addresses including this clinic | 2026-09-07 |
| av1 | search:best dentist Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av2 | search:English speaking dentist Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av3 | search:dental implants Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av4 | search:emergency dentist Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| giq1 | search:"SMILES" Antwerpen Jan Van Rijswijcklaan orthodontist | Name query used to judge indexing quality: the clinic's own domain holds ranks 1, 3, 5, 6, 9 and 17 of 20 results | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@51.1975969,4.4069523,17z/data=… | Live Google Maps place page opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with star values, dates and owner replies, the full published week of opening hours, and the place's own lead photography | 2026-09-08 |
| b1 | https://www.smiles.vlaanderen/team-members | The team page rendered in a browser: it names no practitioner — the only entry reads "Meet Our Clinical Director / Orthodontist Specialist - Clinical Director" with no name attached — and it carries no placeholder Latin | 2026-09-08 |
| smiles-antwerp-ta | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smiles%2… | TripAdvisor's own search for "Smiles Antwerp", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Savannah Smiles Dueling Pianos Saloon, Savannah, Georgia; Turk Hava YollarI Miles & Smiles Lounge, Istanbul, Turkiye) | 2026-10-02 |
| smiles-antwerp-ta-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smiles | TripAdvisor's own search for "Smiles", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Savannah Smiles Dueling Pianos Saloon, Savannah, Georgia; Smilestones Miniaturwelt, Neuhausen am Rheinfall, Canton of Schaffhausen, Switzerland) | 2026-10-02 |
| smiles-antwerp-ta-3 | https://www.smiles.vlaanderen/ | The clinic's website, home page and 3 linked pages (contact, team, practice) read 2026-10-02: no link to or mention of TripAdvisor | 2026-10-02 |
| smiles-antwerp-platforms | https://www.doctoranytime.be/h/smiles-by-maria-anvers | Doctoranytime practice page "Smiles By Maria Anvers", Jan van Rijswijcklaan 60, 2018 Antwerp — the card's address — listing the orthodontist Prof. Dr. Maria Orellana and the practice's hygienist, with its Uccle practice as a sister centre (read 2026-10-02) | 2026-10-02 |
Wijzigingsgeschiedenis
| Datum | Wijziging |
|---|---|
| 2026-10-02 | Presence on review sites checked: TripAdvisor — no; other review platforms — yes. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: the open question - does the group's Facebook page cover the Antwerp site, and is there a separate Antwerp page - is answered. There is no separate Antwerp page, but the Antwerp clinic's own footer links the SmilesByMaria page as its own, and that page is active and carries reviews, so onFacebook moves from null to true and the page is recorded in contacts. |
| 2026-09-08 | Checked by hand in a browser: review count established at 108 against the histogram, recency, owner-reply state, complaint and manipulation readings recorded, premises photography settled; the rendered site found to carry neither the placeholder Latin nor either of the two contradictory hours blocks, leaving the Google record — with no Saturday and Monday closed — as the only published hours, so the convenient-hours criterion is revised down; the team page re-confirmed in a browser to name nobody, with the name value left standing on the home and new-patient pages. |
| 2026-09-07 | Adversarial verification: the practitioner name and specialisation were re-sourced after the cited team page was found to name nobody; the placeholder Latin text and the two disagreeing opening-hours blocks were re-confirmed live and put to the gate. |
| 2026-09-07 | Initial data collection (Belgium): home, contact, team and new-patient pages read live; Google Maps place record read live for rating, address, telephone, category and coordinates; the clinical director matched in the RIZIV/INAMI provider register by surname, with her specialist orthodontics title and this clinic among her recorded work addresses; four canonical visibility queries taken from the central capture of 2026-09-07, the fifth not run for this city. Two disagreeing opening-hours blocks and unedited placeholder text on parts of the site recorded. Review count, histogram, recency, owner replies, premises photos, Facebook presence and third-party review profiles left null and queued for a manual browser check. |
Een vraag of een correctie?
Hebt u een vraag, een suggestie of een correctie op deze pagina? Neem contact op — wij lezen elk bericht. Geverifieerde correcties op gegevens worden getoetst aan de bronnen en doorgevoerd met een openbare vermelding in de wijzigingsgeschiedenis.