Smiles Antwerp
Selon notre méthodologie ouverte, cette clinique a obtenu 61.7/100 pour la transparence, la réputation, l'accessibilité des services et la visibilité numérique.
Rang général : #7 sur 24 cliniques classées · Dernière vérification : 2026-09-08
61.7/100
Positions par profil de classement
- Transparence et confiance globales#761.7/100
- Pour les expatriés#661/100
- Pour les implants dentairesnon classée
- Pour les urgences dentairesnon classée
- Transparence des prix#744.7/100
- Cliniques anglophones#467.7/100
- Pour les familles et enfants#662.8/100
- Dentisterie sous sommeil (AG / sédation profonde)non classée
Anesthésie générale & sédation profonde
Indique si la clinique documente des soins sous anesthésie générale ou sédation profonde / crépusculaire — la « dentisterie sous sommeil », où le patient dort et n'a conscience de rien (il ne sent, ne voit et n'entend pas l'intervention). La sédation consciente ordinaire, où le patient reste éveillé et réactif, ne compte pas ici. Information indicative, sans effet sur le score de transparence.
- ? Anesthésie générale / sédation profonde (dentisterie sous sommeil) — Non vérifié General anaesthesia or deep sedation is not mentioned on the pages read.
Voir toutes les cliniques proposant la dentisterie sous sommeil →
Résumé
Clinique d'orthodontie et d'hygiène dentaire sur le Jan van Rijswijcklaan, le site anversois d'un cabinet réparti sur deux villes, dirigé par la Prof. Dr Maria Orellana, titulaire du titre belge de spécialiste en orthodontie. Les soins se limitent à l'orthodontie, aux gouttières, aux détartrages et au blanchiment ; la clinique publie son site en anglais, français et néerlandais, propose une consultation virtuelle et une ligne WhatsApp, et décrit un premier rendez-vous de 60 minutes avec un scan 3D et une proposition financière écrite.
Points forts
- Transparence de l'information : 20 points sur 20.
- Réputation et avis : 17.5 points sur 20.
- Aucun signal d'alerte identifié dans les sources publiques.
Points faibles
- Transparence des prix : 0 sur 15 points vérifiables (manquant : prix ou fourchettes de prix publiés; prix du détartrage indiqué; prix des obturations indiqué; prix des couronnes indiqué; prix des implants indiqué; prix de la consultation indiqué; prix des radiographies / de l'imagerie indiqué)
Détail du score
Chaque critère ci-dessous est noté à partir de sources publiques. ✓ vérifié : oui · ✗ vérifié : non / introuvable · ◐ partiel · ? non vérifié (vaut 0 point, sans constituer un constat négatif).
Transparence de l'information
20 / 20
Indique si les faits de base concernant la clinique — son équipe, ses locaux, ses services et sa localisation — sont vérifiables publiquement.
| ✓ | Dispose d'un site web fonctionnel smiles.vlaanderen answered HTTP 200 on 2026-09-07 with real clinic content in three languages. [s1] | 4/4 |
| ✓ | Noms des dentistes publiés Kept true and re-confirmed in a browser on 2026-09-08. The team page the research pass cited (/team-members) was rendered in a browser and still names nobody — its only entry is "Meet Our Clinical Director" over the line "Orthodontist Specialist - Clinical Director", with no name attached, and /team answers HTTP 404 — so the browser sees exactly what the automated verification pass saw. The practitioner the card names is published by the clinic on its home page and its new-patient page, which is where this value is sourced. [s1] [s4] | 3/3 |
| ✓ | Spécialisations des dentistes indiquées Value re-checked live 2026-09-07 and kept true, with a caveat. The specialty is stated on the team page ("Orthodontist Specialist - Clinical Director") but on an unnamed card; the name appears on the new-patient page, which also calls her "Your Orthodontist". The attribution therefore holds across two of the clinic's own pages rather than on one. [s3] [s4] | 2/2 |
| ✓ | Photos réelles de la clinique Settled in a browser on 2026-09-08 from the clinic's own Google Business Profile: the lead owner photograph shows this practice's own treatment room at Jan van Rijswijcklaan 60, with its chair, unit and fluted wall. [gmpb] | 2/2 |
| ✓ | Liste des services publiée The clinic publishes four treatments on its own site, each with its own page: orthodontics, dental cleanings for adults, dental cleanings for children and teeth whitening, plus a dedicated Invisalign section. [s1] | 3/3 |
| ✓ | Coordonnées claires The contact page publishes the street address, a telephone number, a WhatsApp line and three separate email addresses for general, billing and clinical enquiries; the telephone on the team page matches the Google listing. [s2] | 2/2 |
| ✓ | Version anglaise du site web English is the site's default language, with French and Dutch switchers on every page. [s1] | 2/2 |
| ✓ | Adresse et carte publiées The contact page publishes the street address together with a walking landmark for orientation; the same address is recorded for the practice in the RIZIV/INAMI register. [s2] | 2/2 |
Transparence des prix
0 / 15
Indique si les patients peuvent estimer les coûts avant leur visite. Les fourchettes de prix publiées comptent ; des prix exacts ne sont pas exigés.
| ✗ | Prix ou fourchettes de prix publiés The new-patient page describes a financial proposal handed over at the end of the first consultation and payment plans discussed with a treatment coordinator, but publishes no amount or range; the contact-page FAQ entry "What is the cost for an appointment?" is unfilled placeholder text. [s2] [s4] | 0/3 |
| ✗ | Prix du détartrage indiqué [s2] [s4] | 0/2 |
| ✗ | Prix des obturations indiqué [s2] [s4] | 0/2 |
| ✗ | Prix des couronnes indiqué [s2] [s4] | 0/2 |
| ✗ | Prix des implants indiqué [s2] [s4] | 0/2 |
| ✗ | Prix de la consultation indiqué [s2] [s4] | 0/2 |
| ✗ | Prix des radiographies / de l'imagerie indiqué [s2] [s4] | 0/2 |
Réputation et avis
17.5 / 20
Signaux d'avis publics. La note Google est ajustée avec un a priori bayésien (note 4,0, poids 25) afin qu'un 5,0 issu d'une poignée d'avis ne surclasse pas un 4,8 issu de centaines d'avis.
| ◐ | Note Google (ajustement bayésien) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.7. The star histogram's weighted mean, 4.722, reproduces the published figure. [gm1] [gmpb] | 5/6 |
| ◐ | Volume d'avis Google Headline count read on the place page in a browser on 2026-09-08 — the figure the automated channel never returned for this card. The histogram sums to the same figure: 100 five-star, 0 four-star, 1 three-star, 0 two-star and 7 one-star = 108. [gmpb] | 2/3 |
| ✓ | Fraîcheur des avis Browser 2026-09-08, 8 visible reviews, sort "Most relevant". The newest visible review is three months old; the rest run 10 months to 3 years. [gmpb] | 3/3 |
| ✓ | La clinique répond aux avis Browser 2026-09-08, 8 visible reviews, sort "Most relevant": one of the eight carries an owner reply. Recorded as a demonstrated but minimal practice; the most recent critical account is not among the answered ones. [gmpb] | 2/2 |
| ✓ | Absence de plaintes récurrentes Browser 2026-09-08, 8 visible reviews, sort "Most relevant": one readable critical account, a one-star from a patient paying more than 6,000 euro for a complex Invisalign course who describes the clinic as disorganised, with repeated errors and unprofessional patient care while finding the individual staff personable. A single instance is not a repeated theme. One-star and two-star ratings together are 7 of 108, or 6.5 per cent of the base. [gmpb] | 2/2 |
| ✓ | Absence de schémas d'avis suspects Browser 2026-09-08: histogram 100/0/1/0/7 with a mean of 4.722 against a published 4.7; seven one-star ratings and a three-star stand on the listing, the visible dates run from three months to three years and the accounts describe orthodontic courses of different lengths. No manipulation signature. [gmpb] | 2/2 |
| ✓ | Présence Facebook active Browser 2026-09-10: the Antwerp site's own footer links facebook.com/smilesbymaria as its Facebook page. That page posts regularly and is recommended by 92 per cent of 9 reviewers. [s1] [fb1] | 1/1 |
| ✗ | Présence sur TripAdvisor No TripAdvisor listing found via its search for "Smiles Antwerp" and "Smiles"; the clinic's site does not link to TripAdvisor (checked 2026-10-02). [smiles-antwerp-ta] [smiles-antwerp-ta-2] [smiles-antwerp-ta-3] | 0/0.5 |
| ✓ | Autres plateformes d'avis Doctoranytime has a practice page for this clinic at its address, with Prof. Dr. Maria Orellana's booking page; the clinic's own site books through it (checked 2026-10-02). [smiles-antwerp-platforms] | 0.5/0.5 |
Infrastructure médicale
5.5 / 15
L'éventail des équipements et des services documentés publiquement. Cela mesure la disponibilité documentée, et non la qualité clinique.
| ✓ | Radiographie sur place The new-patient page states that if the patient has no recent X-rays on file, the clinic takes them during the first 60-minute appointment. [s4] | 2/2 |
| ? | CBCT (imagerie 3D) The 3D scan the clinic describes is an optical intraoral scan used to build a digital model; cone-beam CT is not mentioned. Left unresolved rather than asserted. | 0/2 |
| ✗ | Implantologie The clinic's own treatment list covers orthodontics, aligners, cleanings and whitening only; implants are not offered. [s1] | 0/2 |
| ✓ | Orthodontie Orthodontics is the clinic's principal field, with Invisalign clear aligners as its declared speciality and a specialist orthodontist leading the team. [s1] [s3] | 2/2 |
| ✗ | Chirurgie orale The clinic's own treatment list contains no surgical procedure. [s1] | 0/2 |
| ✓ | Dentisterie pédiatrique The clinic publishes a dedicated page for dental cleanings for children aged 7 to 17 and addresses its Invisalign material to children and teenagers as well as adults. [s1] | 1.5/1.5 |
| ? | Soins d'urgence Emergency or same-day care is not documented on the pages read. | 0/1.5 |
| ? | Accueil de patients internationaux Beyond running the site in three languages, the clinic documents no specific arrangements for international patients. | 0/2 |
Communication et service
7 / 10
La facilité avec laquelle on peut contacter la clinique, obtenir des réponses et prendre rendez-vous — en particulier pour les personnes ne parlant pas la langue locale.
| ✓ | WhatsApp / LINE disponible The clinic publishes a "Chat with our team on WhatsApp" line on its home and team pages. [s1] [s3] | 2/2 |
| ? | Rapidité de réponse | 0/1.5 |
| ✓ | Anglais parlé English is the site's default language and the clinic's contact and patient-information material is written in it. [s1] | 2.5/2.5 |
| ✓ | Consultation préalable possible The clinic offers a virtual consultation alongside in-person booking, and its new-patient page describes what the first consultation covers before any treatment is agreed. [s1] [s4] | 1.5/1.5 |
| ✓ | Explications claires des services The new-patient page explains the first appointment step by step - imaging, diagnosis, financial proposal. Caveat: parts of the same site are still filled with unedited placeholder Latin text, including the FAQ blocks on the contact and Invisalign pages. [s4] | 1/1 |
| ✗ | Horaires d'ouverture pratiques Revised after the manual browser check of 2026-09-08, which changed the evidence. The two contradictory opening-hours blocks the verification pass found in the site's delivered HTML the day before are not present in the rendered pages: the home page and the contact page were both rendered and scrolled in a browser and neither shows any opening-hours block at all (nor, incidentally, any of the placeholder Latin the verification pass counted). The only hours the clinic now publishes are on its own Google Business record, and they carry no Saturday and no evening: Monday closed, Tuesday to Friday 09:30-18:30, Saturday and Sunday closed. The Saturday on which the earlier true rested is not published on any channel that renders today. [gmpb] [b1] | 0/1.5 |
Visibilité IA et recherche
5.5 / 10
Indique si la clinique est repérable lorsque les patients effectuent des recherches — y compris via les assistants IA. Vérifié avec des requêtes fixes : "best dentist Belgium", "English speaking dentist Belgium", "dental implants Belgium", "emergency dentist Belgium", "Belgium dental clinic for expats".
| ✓ | Mentionnée pour : best dentist Belgium The clinic's own domain appears in the results for the canonical city query, captured 2026-09-07. [av1] | 1/1 |
| ✓ | Mentionnée pour : English speaking dentist Belgium The clinic's own treatments page appears in the results for the canonical city query, captured 2026-09-07. [av2] | 1/1 |
| ✗ | Mentionnée pour : dental implants Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears, which is consistent with a practice that does not offer implants. [av3] | 0/1 |
| ✗ | Mentionnée pour : emergency dentist Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears. [av4] | 0/1 |
| ? | Mentionnée pour : Belgium dental clinic for expats Query not run in the AI-visibility pass: the expats query was captured only for the first research city of each country, which for Belgium is Brussels. | 0/1 |
| ✗ | Données structurées sur le site web None of the four pages read carries a schema.org JSON-LD block or equivalent markup. [s1] [s2] [s3] [s4] | 0/1.5 |
| ✓ | Qualité de l'indexation Google The clinic's own domain takes ranks 1, 3, 5, 6, 9 and 17 of 20 results for its name plus street and speciality, with the group's other brand site and its booking profiles filling much of the rest (web search 2026-09-07). [giq1] | 2/2 |
| ✓ | Pages de services dédiées Each of the four treatments has its own URL under /service/, plus separate Invisalign, philosophy, about and new-patient pages. [s1] | 1.5/1.5 |
Les cliniques en tête du classement dans les réponses de l'IA
Les requêtes ci-dessus relèvent du contrôle propre à cet index. Les trois cliniques en tête font en outre l'objet d'une mesure complète : la fréquence à laquelle ChatGPT et Gemini les citent lorsqu'un patient leur demande de recommander un dentiste.
- #1Winston Dental Clinic10.7 sur 100Voir le rapport → rapport en anglais
- #2VIDENT Dental Clinic40.6 sur 100Voir le rapport → rapport en anglais
- #3ALC Dental20.6 sur 100Voir le rapport → rapport en anglais
Mesuré par Ansmeter, 2026-10-07. Ansmeter est un service affilié. Son indicateur ne fait pas partie de ce classement et n'influe pas sur les positions — les scores ne changent que lorsque les données publiques changent.
Licences et praticiens
Indique si la clinique publie sa licence d'exploitation ainsi que les dentistes qui y exercent avec leurs numéros de licence professionnelle. Un « non publié » vérifié est consigné comme signal d'alerte (red flag) ; les données non encore vérifiées sont affichées comme telles et n'entraînent aucune pénalité.
Licence d’exploitation de la clinique: pas encore vérifié auprès de sources publiques — non vérifié, aucune pénalité
Dentistes et numéros INAMI
| Dentiste | Spécialisation | N° INAMI | Remarques |
|---|---|---|---|
| Maria Orellana [reg1] | Orthodontics - RIZIV/INAMI qualification 007, dentist specialised in orthodontics | RIZIV/INAMI 315256-91 | Numéro de conventionnement, pas un numéro de licence : la Belgique ne publie aucun registre de licences consultable. |
Signaux d'alerte
Aucun signal d'alerte identifié dans les sources publiques que nous avons examinées.
Données que nous n'avons pas pu vérifier
- Infrastructure médicale: CBCT (imagerie 3D)
- Infrastructure médicale: Soins d'urgence
- Infrastructure médicale: Accueil de patients internationaux
- Communication et service: Rapidité de réponse
- Visibilité IA et recherche: Mentionnée pour : Belgium dental clinic for expats
Les éléments non vérifiés valent 0 point mais ne sont pas considérés comme des constats négatifs. Si vous pouvez en documenter certains, veuillez envoyer une correction.
Coordonnées
| Site web | https://www.smiles.vlaanderen/ |
|---|---|
| Téléphone | +32 3 361 93 93 |
| +32 472 22 38 55 | |
| https://www.facebook.com/smilesbymaria/ | |
| Google Maps | Fiche sur la carte |
| Adresse | Jan van Rijswijcklaan 60, 2018 Antwerp, Belgium |
Les coordonnées sont fournies à des fins d'identification uniquement et peuvent changer ; vérifiez-les directement auprès de la clinique.
Sources
| ID | Source | Ce qu'elle étaye | Consultée le |
|---|---|---|---|
| s1 | https://www.smiles.vlaanderen/ | The Antwerp clinic's own home page links https://www.facebook.com/smilesbymaria/ from the "Social Media" block of its footer, next to its Instagram account, so the clinic itself claims that page as its Facebook presence. Rendered in a real browser on 2026-09-10. | 2026-09-10 |
| s2 | https://www.smiles.vlaanderen/contact | Contact page: street address, telephone, WhatsApp, three email addresses, second opening-hours block and the unfilled FAQ | 2026-09-07 |
| s3 | https://www.smiles.vlaanderen/team-members | Team page: clinical director and her role, clinic telephone numbers for both sites, WhatsApp line | 2026-09-07 |
| s4 | https://www.smiles.vlaanderen/new-patient | New-patient page: the 60-minute first consultation, 3D scan and X-rays, diagnosis and financial proposal | 2026-09-07 |
| gm1 | https://www.google.com/maps/preview/place/SMILES.Antwerpen+(SmilesB… | Live Google Maps place record: rating, address, telephone, website, business category and pin coordinates | 2026-09-07 |
| fb1 | https://www.facebook.com/smilesbymaria/ | Facebook page "Prof. Dr. Maria Orellana, Orthodontist", 604 followers, recommended by 92 per cent of 9 reviewers, most recent post six days before 2026-09-10, describing orthodontic treatment for adults, adolescents and children. The page publishes the group's Uccle address, Dreve de Carloo 19, 1180, and the smilesbymaria.com site. A Facebook page search for "SMILES Antwerpen" and for "smiles.vlaanderen" returns no separate page for the Antwerp site. Opened while logged in on 2026-09-10. | 2026-09-10 |
| reg0 | https://www.departementzorg.be/nl/zorgaanbod | Flemish Departement Zorg statement of what it recognises and subsidises - no dental practices | 2026-09-07 |
| reg1 | https://webappsa.riziv-inami.fgov.be/silverpages/Home/SearchHcw/?Fo… | RIZIV/INAMI provider record for Maria Orellana: number, specialist qualification in orthodontics, convention status and work addresses including this clinic | 2026-09-07 |
| av1 | search:best dentist Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av2 | search:English speaking dentist Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av3 | search:dental implants Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av4 | search:emergency dentist Antwerp | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| giq1 | search:"SMILES" Antwerpen Jan Van Rijswijcklaan orthodontist | Name query used to judge indexing quality: the clinic's own domain holds ranks 1, 3, 5, 6, 9 and 17 of 20 results | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@51.1975969,4.4069523,17z/data=… | Live Google Maps place page opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with star values, dates and owner replies, the full published week of opening hours, and the place's own lead photography | 2026-09-08 |
| b1 | https://www.smiles.vlaanderen/team-members | The team page rendered in a browser: it names no practitioner — the only entry reads "Meet Our Clinical Director / Orthodontist Specialist - Clinical Director" with no name attached — and it carries no placeholder Latin | 2026-09-08 |
| smiles-antwerp-ta | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smiles%2… | TripAdvisor's own search for "Smiles Antwerp", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Savannah Smiles Dueling Pianos Saloon, Savannah, Georgia; Turk Hava YollarI Miles & Smiles Lounge, Istanbul, Turkiye) | 2026-10-02 |
| smiles-antwerp-ta-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smiles | TripAdvisor's own search for "Smiles", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Savannah Smiles Dueling Pianos Saloon, Savannah, Georgia; Smilestones Miniaturwelt, Neuhausen am Rheinfall, Canton of Schaffhausen, Switzerland) | 2026-10-02 |
| smiles-antwerp-ta-3 | https://www.smiles.vlaanderen/ | The clinic's website, home page and 3 linked pages (contact, team, practice) read 2026-10-02: no link to or mention of TripAdvisor | 2026-10-02 |
| smiles-antwerp-platforms | https://www.doctoranytime.be/h/smiles-by-maria-anvers | Doctoranytime practice page "Smiles By Maria Anvers", Jan van Rijswijcklaan 60, 2018 Antwerp — the card's address — listing the orthodontist Prof. Dr. Maria Orellana and the practice's hygienist, with its Uccle practice as a sister centre (read 2026-10-02) | 2026-10-02 |
Historique des modifications
| Date | Modification |
|---|---|
| 2026-10-02 | Presence on review sites checked: TripAdvisor — no; other review platforms — yes. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: the open question - does the group's Facebook page cover the Antwerp site, and is there a separate Antwerp page - is answered. There is no separate Antwerp page, but the Antwerp clinic's own footer links the SmilesByMaria page as its own, and that page is active and carries reviews, so onFacebook moves from null to true and the page is recorded in contacts. |
| 2026-09-08 | Checked by hand in a browser: review count established at 108 against the histogram, recency, owner-reply state, complaint and manipulation readings recorded, premises photography settled; the rendered site found to carry neither the placeholder Latin nor either of the two contradictory hours blocks, leaving the Google record — with no Saturday and Monday closed — as the only published hours, so the convenient-hours criterion is revised down; the team page re-confirmed in a browser to name nobody, with the name value left standing on the home and new-patient pages. |
| 2026-09-07 | Adversarial verification: the practitioner name and specialisation were re-sourced after the cited team page was found to name nobody; the placeholder Latin text and the two disagreeing opening-hours blocks were re-confirmed live and put to the gate. |
| 2026-09-07 | Initial data collection (Belgium): home, contact, team and new-patient pages read live; Google Maps place record read live for rating, address, telephone, category and coordinates; the clinical director matched in the RIZIV/INAMI provider register by surname, with her specialist orthodontics title and this clinic among her recorded work addresses; four canonical visibility queries taken from the central capture of 2026-09-07, the fifth not run for this city. Two disagreeing opening-hours blocks and unedited placeholder text on parts of the site recorded. Review count, histogram, recency, owner replies, premises photos, Facebook presence and third-party review profiles left null and queued for a manual browser check. |
Une question ou une correction ?
Vous avez une question, une suggestion ou une correction à apporter à cette page ? Écrivez-nous — nous lisons chaque message. Les corrections de données vérifiées sont contrôlées par rapport aux sources et appliquées avec une entrée publique dans l'historique des modifications.