Mondzorg Noord & Zuid
According to our open methodology, this clinic scored 61.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 24 ranked clinics · Last checked: 8 September 2026
61.1/100
Positions by Rating Profile
- Overall Transparency & Trust#861.1/100
- Best for Expats#858/100
- Best for Dental Implants#658.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#262.7/100
- Best English-speaking Clinics#858.8/100
- Best for Families / Children#760.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified General anaesthesia or deep sedation is not mentioned on the pages read.
Summary
Prevention-led group practice running two Ghent addresses - Mondzorg Zuid on the Franklin Rooseveltlaan and Mondzorg Noord on the Kompasplein - with a third site on the Muinkaai in preparation. It publishes the most detailed fee list in this Belgian cohort: twelve priced items in euro across prevention, restoration, surgery and orthodontics, with quotes named explicitly for the work that is not priced. The site runs in Dutch, English and French and names nineteen team members with their roles.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 2.5 of 9 verifiable points (missing: mentioned for: best dentist Belgium; mentioned for: English speaking dentist Belgium; mentioned for: dental implants Belgium; mentioned for: emergency dentist Belgium; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website mondzorgzuid.be redirects to www.mondz.org, which answered HTTP 200 on 2026-09-07 with real clinic content in three languages. [s1] | 4/4 |
| ✓ | Dentist names listed The team section names nineteen people, among them the dentists Arnaud Agten, Antonio Escolano Palacios, Vasileios Makris, Ward Merchiers, Eleni Tzitzimbourouni, Olivia Vercruysse and Florence De Kock and the hygienists Lusha Zoet, Yousra El Allaoui, Marylin Veraart and Anna Mommaerts. [s1] | 3/3 |
| ✓ | Dentist specializations listed Each name carries a role or field: general dentistry, general and paediatric dentistry, general dentistry and Invisalign orthodontics for adults, master in oral surgery and implantology with a postgraduate in oral rehabilitation and prosthetics, and oral hygienist. [s1] | 2/2 |
| ? | Real clinic photos Not settled by the manual browser check of 2026-09-08. The place page's lead image is an interior view of the practice, but the profile is unclaimed, so nothing on it is published by the clinic and the criterion — which asks what the clinic itself publishes — cannot be satisfied from this record. | 0/2 |
| ✓ | Service list published The clinic publishes six treatment areas on its own site - prevention, Invisalign, orthodontics, oral restoration, implantology and paediatric dentistry - each with its own explanation. [s1] | 3/3 |
| ✓ | Clear contact details Telephone 09 223 58 25, a secretariat email address and all three site addresses with parking notes are published on the same page; the telephone matches the Google listing. [s1] | 2/2 |
| ✓ | English website version The site carries Dutch, English and French switchers on every page. [s1] | 2/2 |
| ✓ | Address and map published Each of the practice's addresses is published with a route description and a parking note; the two working addresses are recorded for the practice in the RIZIV/INAMI register. [s1] | 2/2 |
Price Transparency
9 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published The clinic publishes a standing fee table on its own site with fourteen amounts in euro across four groups - prevention, restoration, surgery and orthodontics - and names a written quote explicitly for the items it does not price. It also states plainly that the practice is not conventioned, and prices its late-cancellation charge per reserved minute. This is a permanent price list, not a promotion. [s1] | 3/3 |
| ✓ | Cleaning price listed Cleaning by the dentist is priced at 139.5 EUR and cleaning by the oral hygienist at 109.5 EUR. [s1] | 2/2 |
| ✓ | Filling price listed A composite filling is priced at 223 EUR per tooth. [s1] | 2/2 |
| ✗ | Crown price listed Crown and bridge work falls under "extensive technical procedures", for which the clinic states a written quote is drawn up; no amount or range is published. [s1] | 0/2 |
| ✗ | Implant price listed The fee table lists implants explicitly as quote-only, with no amount or range. [s1] | 0/2 |
| ✓ | Consultation price listed A consultation without radiographs is priced at 59 EUR, a preventive oral examination at 139.5 EUR and the new-patient intake at 230.5 EUR. [s1] | 2/2 |
| ✗ | X-ray / imaging price listed The consultation line distinguishes visits without radiographs, but no price for imaging itself is published. [s1] | 0/2 |
Reputation & Reviews
11 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Re-read live on the place page in a browser on 2026-09-08 and unchanged at 4.4. The star histogram's weighted mean, 4.356, reproduces the published figure. The record read is the Zuid site at Franklin Rooseveltlaan 102 only; the practice's Noord site holds a separate listing and was deliberately not merged into this reading. Recorded for the reader: this profile is unclaimed — the place page offers "Claim this business". [gm1] [gmpb] | 4/6 |
| ◐ | Google review volume Headline count read on the place page in a browser on 2026-09-08 — the figure the automated channel never returned for this card. The histogram sums to the same figure: 82 five-star, 2 four-star, 1 three-star, 3 two-star and 13 one-star = 101. [gmpb] | 2/3 |
| ✓ | Review recency Newest Google review is dated 2026-07-31 (listing read 2026-09-25). [mondzorg-noord-zuid-ghent-gbp-2026-09-25] | 3/3 |
| ✗ | Clinic responds to reviews Browser 2026-09-08, 8 visible reviews, sort "Most relevant": all eight carry text, four of them critical, and none has an owner reply. Consistent with an unclaimed profile: the practice cannot answer a record it has not claimed. [gmpb] | 0/2 |
| ✗ | No recurring complaints Browser 2026-09-08, 8 visible reviews, sort "Most relevant": two readable one-star accounts share one theme — how the front desk handles patients and their appointments. One reports always having to wait for the practice, and then being reprimanded at the door by the man on reception on the single occasion the patient himself was five minutes late; the other says the quality is much lower than it was, that the men behind the reception do not tell patients where their next appointment has been booked, and that the price-to-quality ratio does not match. A third one-star, six years old, describes a rushed check-up and an upper and lower jaw scan advised without indication. One-star and two-star ratings together are 16 of 101, or 15.8 per cent of the base. [gmpb] | 0/2 |
| ✓ | No suspicious review patterns Browser 2026-09-08: histogram 82/2/1/3/13 with a mean of 4.356 against a published 4.4; the critical tail is real and unanswered, dates run across six years, and the profile is unclaimed, so no one is curating it. No manipulation signature. [gmpb] | 2/2 |
| ? | Active Facebook presence Not established: the clinic's website links no Facebook page; the page named "Mondzorg Noord" belongs to a practice in the Netherlands (checked 2026-10-05). [mondzorg-noord-zuid-ghent-fb] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Mondzorg Noord & Zuid Ghent" and "Noord Zuid"; the clinic's site does not link to TripAdvisor (checked 2026-10-02). [mondzorg-noord-zuid-ghent-ta] [mondzorg-noord-zuid-ghent-ta-2] [mondzorg-noord-zuid-ghent-ta-3] | 0/0.5 |
| ✗ | Other review platforms No profile found on four review platforms that cover Belgium: WhatClinic, Trustpilot, Doctoranytime and Hospital Examiner (checked 2026-10-02). [mondzorg-noord-zuid-ghent-platforms] [mondzorg-noord-zuid-ghent-platforms-2] [mondzorg-noord-zuid-ghent-platforms-3] [mondzorg-noord-zuid-ghent-platforms-4] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The fee table prices a consultation "without radiographs" as a distinct item, which presupposes that radiographs are taken at the practice. [s1] | 2/2 |
| ? | CBCT (3D imaging) Cone-beam imaging is not mentioned on the pages read. | 0/2 |
| ✓ | Implantology Implantology is one of the six published treatment areas, the fee table carries an implant line, and one dentist holds a master's in oral surgery and implantology. [s1] | 2/2 |
| ✓ | Orthodontics Orthodontics and Invisalign are published treatment areas, the fee table prices an orthodontic intake and retention appliances, and one dentist's field is Invisalign for adults. [s1] | 2/2 |
| ✓ | Oral surgery The fee table has a surgery group pricing tooth removal and suturing, and one dentist holds a master's in oral surgery. [s1] | 2/2 |
| ✓ | Pediatric dentistry Paediatric dentistry is a published treatment area, one dentist's field includes it, and the fee section explains the reduced children's tariff through the sickness fund. [s1] | 1.5/1.5 |
| ✗ | Emergency care For weekend and holiday emergencies the clinic publishes the regional on-call number rather than a service of its own, and states that it works by appointment only. [s1] | 0/1.5 |
| ? | Works with international patients Beyond running the site in three languages, no arrangements for international patients are documented. | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available No messenger contact is published on the pages read. | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic runs an English version of its site alongside Dutch and French. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The clinic runs online appointment scheduling and describes a first visit with the oral hygienist followed by an intake with the dentist, with a written quote for anything extensive. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations The site explains its care pathway in three numbered steps with the price of each, describes each treatment area, and sets out payment, deposit, reimbursement and cancellation rules in plain language. [s1] | 1/1 |
| ✗ | Convenient opening hours Published opening is Monday to Thursday 9:00-12:30 and 13:30-18:00 and Friday 9:00-13:00, by appointment only; there is no evening or weekend opening. [s1] | 0/1.5 |
AI & Search Visibility
2.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Belgium", "English speaking dentist Belgium", "dental implants Belgium", "emergency dentist Belgium", "Belgium dental clinic for expats".
| ✗ | Mentioned for: best dentist Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears. [av1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears. [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Belgium Re-run 2026-09-07 with a country qualifier by the verification pass, because the earlier capture of the plain city query was dominated by the American namesakes (Ghent NY, Ghent MA, Ghent WV). All five results of the re-run are Belgium-scoped. Neither this practice's domain nor its name appears in them, so the field is now a checked negative rather than an unanswerable null. [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Belgium Checked in the results captured 2026-09-07 for the canonical city query; neither the clinic's domain nor its name appears. [av4] | 0/1 |
| ? | Mentioned for: Belgium dental clinic for expats Query not run in the AI-visibility pass: the expats query was captured only for the first research city of each country, which for Belgium is Brussels. | 0/1 |
| ✓ | Structured data on website The page carries a schema.org JSON-LD block. [s1] | 1.5/1.5 |
| ◐ | Google indexing quality The clinic's own site takes rank 1 for its name plus city, but no further page of its domain appears in the remaining 19 results, which are directory entries, recruitment listings and forum threads (web search 2026-09-07). [giq1] | 1/2 |
| ✗ | Dedicated service pages The site is one page with in-page sections for method, treatments, fees, team and Invisalign; no treatment has a URL of its own. [s1] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Winston Dental Clinic10.7 of 100View report →
- #2VIDENT Dental Clinic40.6 of 100View report →
- #3ALC Dental20.6 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & RIZIV/INAMI numbers
| Dentist | Specialization | RIZIV/INAMI No. | Notes |
|---|---|---|---|
| Arnaud Agten [reg1] | Owner and general dentistry (clinic's own site); RIZIV/INAMI qualification 001, general dentist | RIZIV/INAMI 312060-86 | Convention number, not a licence number: Belgium publishes no searchable licence register. |
| Eleni Tzitzimbourouni [reg2] [s1] | General dentistry and Invisalign orthodontics for adults (clinic's own site); the register records qualification 010, general dentist in training | RIZIV/INAMI 302203-49 | The register confirms the practitioner but records no work address at this clinic. |
| Antonio Escolano Palacios [reg3] [s1] | Master in oral surgery and implantology with a postgraduate in oral rehabilitation and prosthetics (clinic's own site); RIZIV/INAMI qualification 001, general dentist | RIZIV/INAMI 301672-95 | Convention number, not a licence number: Belgium publishes no searchable licence register. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: Belgium dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.mondz.org/ |
|---|---|
| Phone | +32 9 223 58 25 |
| Google Maps | Map listing |
| Address | Franklin Rooseveltlaan 102, 9000 Ghent, Belgium |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.mondz.org/ | The clinic's whole one-page site: three addresses, opening hours, care pathway with prices, treatments, nineteen named team members with roles, the full fee table, payment and cancellation rules and the weekend on-call number | 2026-09-07 |
| gm1 | https://www.google.com/maps/preview/place/Mondzorg+Zuid,+Franklin+R… | Live Google Maps place record: rating, address, telephone, website, business categories and pin coordinates | 2026-09-07 |
| reg0 | https://www.departementzorg.be/nl/zorgaanbod | Flemish Departement Zorg statement of what it recognises and subsidises - no dental practices | 2026-09-07 |
| reg1 | https://webappsa.riziv-inami.fgov.be/silverpages/Home/SearchHcw/?Fo… | RIZIV/INAMI provider record for Arnaud Agten: number, qualification, convention status and both Mondzorg work addresses | 2026-09-07 |
| reg2 | https://webappsa.riziv-inami.fgov.be/silverpages/Home/SearchHcw/?Fo… | RIZIV/INAMI provider record for Eleni Tzitzimbourounis: number, qualification in training, convention status and the work address the register holds | 2026-09-07 |
| reg3 | https://webappsa.riziv-inami.fgov.be/silverpages/Home/SearchHcw/?Fo… | RIZIV/INAMI provider record for Antonio Escolano Palacios: number, qualification, partial convention status with hours and the work address the register holds | 2026-09-07 |
| av1 | search:best dentist Ghent | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av2 | search:English speaking dentist Ghent | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| av3 | search:dental implants Ghent Belgium | Canonical visibility query for dental implants, re-run with a country qualifier | 2026-09-07 |
| av4 | search:emergency dentist Ghent | Canonical city visibility query, results captured 2026-09-07 | 2026-09-07 |
| giq1 | search:"Mondzorg Zuid" Gent tandarts | Name query used to judge indexing quality and social presence: the clinic's own site takes rank 1 and no further own-domain result appears in 20 | 2026-09-07 |
| gmpb | https://www.google.com/maps/place/x/@51.0463594,3.7304031,17z/data=… | Live Google Maps place page for the Mondzorg Zuid site, opened in a browser on 2026-09-08: headline rating and review count, the five star-histogram buckets, eight most-relevant reviews with star values, dates and owner-reply state, the full published week of opening hours, and the profile's unclaimed state ("Claim this business") | 2026-09-08 |
| mondzorg-noord-zuid-ghent-gbp-2026-09-25 | https://www.google.com/maps?cid=17129631219388796635&hl=en | Google listing read on 2026-09-25: rating 4.4 from 101 reviews; star histogram 1★ 13 / 2★ 3 / 3★ 1 / 4★ 2 / 5★ 82; newest review dated 2026-07-31; the listing is unclaimed (it offers "Claim this business"). | 2026-09-25 |
| mondzorg-noord-zuid-ghent-ta | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Mondzorg… | TripAdvisor's own search for "Mondzorg Noord & Zuid Ghent", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Noord-Nederlands Trein & Tram Museum, Zuidbroek, The Netherlands; Bootverhuur & Sloepverhuur Giethoorn Noord | Frank Raggers, Giethoorn, The Netherlands) | 2026-10-02 |
| mondzorg-noord-zuid-ghent-ta-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Noord%20… | TripAdvisor's own search for "Noord Zuid", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Nieuwe Kerk Noord en Nieuwe Kerk Zuid, Ermelo, The Netherlands; Noord-Nederlands Trein & Tram Museum, Zuidbroek, The Netherlands) | 2026-10-02 |
| mondzorg-noord-zuid-ghent-ta-3 | https://www.mondz.org/ | The clinic's website, home page and 4 linked pages (contact, team, practice) read 2026-10-02: no link to or mention of TripAdvisor | 2026-10-02 |
| mondzorg-noord-zuid-ghent-platforms | https://www.whatclinic.com/dentists/belgium/ghent | WhatClinic's Ghent dentist listing read 2026-10-02, every page (1 page, 3 clinics), checked against its profile sitemaps (73 Belgian dentist profiles, each one outside the listing opened) and against direct profile addresses built from the clinic's name: no profile at this clinic's address or with its dentists | 2026-10-02 |
| mondzorg-noord-zuid-ghent-platforms-2 | https://www.trustpilot.com/review/mondz.org | Trustpilot, read 2026-10-02: no company page exists for mondz.org, the clinic's own website ("the page you're looking for could not be found") | 2026-10-02 |
| mondzorg-noord-zuid-ghent-platforms-3 | https://www.doctoranytime.be/sitemaps/hospitals | Doctoranytime's lists of practice pages (917) and practitioner pages (5,313, of them 575 dentists and 64 orthodontists), read 2026-10-02: no page for this practice or for its dentists (Agten, Tzitzimbourouni, Escolano Palacios) | 2026-10-02 |
| mondzorg-noord-zuid-ghent-platforms-4 | https://hospitalexaminer.com/countries/belgium/east-flanders/ | Hospital Examiner's East Flanders listing read 2026-10-02 (286 listings, the dental ones opened for their addresses): none for this clinic | 2026-10-02 |
| mondzorg-noord-zuid-ghent-fb | https://www.mondz.org/ | The clinic's website, opened on 2026-10-05: its home page carries no link to a Facebook page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Presence on review sites checked: TripAdvisor — no; other review platforms — no. |
| 2026-09-29 | Corrected 2026-09-29: active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established; review recency within 3 months (newest review dated 2026-07-31). |
| 2026-09-08 | Browser reputation pass on the Zuid site only: review count established at 101 against the histogram, recency recorded, the profile found to be unclaimed (which explains the absent owner replies and rules its imagery out as clinic publication), and recurring complaints recorded true on two accounts sharing the theme of front-desk handling of patients and appointments. |
| 2026-09-07 | Adversarial verification: the register record for Antonio Escolano Palacios was re-read to the end and does list this practice as a further work address, so the disclosure that it did not was withdrawn. The published fee list was recounted. The visibility query for implants was re-run with a country qualifier. |
| 2026-09-07 | Initial data collection (Belgium): the clinic's whole one-page site read live, including its fourteen-item fee table; Google Maps place record for the Franklin Rooseveltlaan site read live for rating, address, telephone, categories and coordinates; three named practitioners matched in the RIZIV/INAMI provider register by name, two of them with work addresses that disagree with the clinic's own attribution - recorded in the licensing block; three canonical visibility queries taken from the central capture of 2026-09-07, the implants query set aside as off-target and the expats query not run for this city. Review count, histogram, recency, owner replies, premises photos and third-party review profiles left null and queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.